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Customer Lists     Customers are listed alphabetically. You can either scroll down the list, scanning for the name you are looking for, or click on the first letter of the last name, using the list of letters accross the top of the page, to quickly move to that area of the customer list. The customer list is populated automatically when your shoppers log onto your site. Their information is captured and saved to your Web site's database. If the customer wishes, they can enter a user name and password in order to enter your shopping site more quickly the next time they visit it. View and Edit Customer Detail 1. Click on the customer you wish to view or edit. 2. The customer information is listed in a clear, concise manner. Any changes you make will not reflect on past orders. This is done so if a customer calls about an order from three months past, asking where the item was shipped to, when you pull up that order the actual ship to address is still there, not the updated address. 3. Click Save. How do changes I make in the customer details section affect the shopper side of my site? The changes you make in this section of the site have no effect on the shopper side of the Web site. Download Your Customer List Database 1. Go to the ez-Vendor admin Orders and Reports section, click on Customers 2. Click on Download Customers in CSV (Comma Separated Variable) Format 3. Follow the instructions in the download boxes, answering questions appropriately, etc. 4. Click Okay when download is complete.   Copyright 1999-2000 Sycamore Internet. All Rights Reserved